Specialist Individual Life DE + IT or FR (m/f/d)

Welcome to your future! Colleagues in 215 countries and territories. Together on the way to rethinking insurance every day - and shaping the future for everyone. Welcome to a strong community where you make a difference from the very beginning. Together we continue to develop! Specialist Individual Life DE + IT or FR (m/f/d) 137125 | 80 - 100% | Oerlikon, Zürich | Hybrid You actively help shape the support of life insurance for individual customers - in an environment that promotes innovation, teamwork and high service quality and in which you can contribute and further develop your multilingualism every day. Are you fascinated by the world of life insurance and do you want to actively contribute to ensuring that customers experience first-class service? Do you enjoy working in a dynamic environment where cooperation, implementation and customer orientation are at the center? In this role at Zurich Schweiz, you are part of the Life business unit in the Individual Life, Customer Services IL, existing business area. You support the administration and support of life insurance in the individual customer area and, with your solution-oriented way of working, make an important contribution to the further development of our service quality. In doing so, you work in an environment that promotes innovation and teamwork and gives you the opportunity to develop your skills and make a real difference. What awaits you * You independently support and manage customer inquiries in the field of life insurance and ensure that all concerns are handled efficiently and in a customer-oriented manner. * You analyze and optimize existing processes in existing business management and thus contribute to the continuous improvement of service quality. * You work closely with internal and external stakeholders and ensure smooth communication and cooperation. * You support the implementation of projects and initiatives aimed at increasing customer satisfaction and efficiency. * You ensure compliance with compliance and quality standards in the field of life insurance. What distinguishes you * Completed commercial training or equivalent qualification, ideally with experience in the field of life insurance. * Strong customer orientation and communication skills to ensure excellent service quality. * Ability to analyze and optimize processes, paired with a solution-oriented mindset. * Experience in collaborating with various stakeholders as well as in the implementation of projects. * Very good language skills in German as well as Italian or French (at least B2) Good to know Part-time or full-time: 80 - 100% Workplace: [Oerlikon, Zürich](< >) Start of position: immediately or by arrangement Travel activity: none Hybrid working: up to 40% Everything about your application In a first step, you can apply to us directly online - for this you only need your CV. Further information about the application process can be found [here](< >). We value an efficient and appreciative application process. The Talent Acquisition Team reviews your application personally, without the use of artificial intelligence. From your first personal meeting with the responsible manager, you will always receive individual feedback from us. Because we are convinced: meaningful feedback is based on personal exchange. We do not work with recruitment agencies for this position. Unsolicited applications will neither be considered nor remunerated. Do you have any questions? Silke is available to you at gladly. j4id10415462a j4it0940a j4iy26a