Insurance Advisor Backoffice in Home Office (m/f) 80-100%

Ready for your next career step? For our client, we are looking for a versatile organizational talent for bilingual customer service in the back office.

Your Mission

In this position, you will hold all the strings in the background. You will manage administrative processes independently, process inquiries precisely, and support bilingual customers as well as internal teams as a reliable contact person. With your focus on quality and efficiency, you will ensure smooth processes in daily operations.

Your Tasks in Detail

• Processing and system entry of applications, mutations, and contract adjustments
• Professional answering of customer inquiries via email, chat, or telephone (pure service and support, no cold calling)
• Checking documents for completeness, accuracy, and compliance with quality standards
• Close cooperation with the field service and internal specialist departments

Qualifications

Your Profile

• Completed training in the insurance sector (e.g., insurance clerk) or valid VBV certificate
• at least 2-3 years of professional experience in insurance customer service
• Business fluent German and French in speaking and writing for daily customer exchange
• High affinity for digital work tools and an exact, solution-oriented way of working

Send us your documents - I or my colleagues will guaranteed get back to you within 48 hours!

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