Service Key Account Manager (m/w)

Do you want to actively shape international customer relationships, develop sustainable service solutions, and take on responsibility in a dynamic technical environment? In this versatile position, you will look after significant Key Accounts, identify new business opportunities, and work together with internal specialist departments to ensure professional and long-term successful cooperation.

Company Info

Our client is an internationally oriented company in mechanical and plant engineering. With innovative technologies, high-quality products, and customer-oriented services, the company offers an exciting working environment with plenty of creative freedom, modern working conditions, and attractive development opportunities.

What the company offers

• Flexible working hours with a 40-hour week
• Possibility for Remote Work and Workation
• Attractive part-time models and unpaid leave
• Individual support as well as versatile training and further education offers
• Profit sharing and attractive benefits within the framework of the pension fund
• Modern fitness studio and relaxation rooms
• Inviting food lounge for breaks and exchange
• Internal Care & Case Management
• Generous expense regulations
• International and varied working environment
• Much personal responsibility and space for personal development

Our client wishes

• Completed basic technical training
• Further education as an Ingenieur FH or Uni or as a Techniker HF
• Experience in internationally oriented mechanical or plant engineering
• Business administration further education is an advantage
• Strong customer orientation and high sales competence
• Confident and professional appearance when dealing with international customers
• Strong communication skills and joy in working in a team
• Business fluent German and English skills at least at level C1
• Further language skills are an advantage
• Readiness to travel of around 30 percent
• Structured, solution-oriented, and entrepreneurial way of working

What awaits you

• Personal and sustainable support of international Key Accounts in customer service
• Strategic further development of existing customer relationships
• Responsibility for all customer-related activities and their professional implementation
• Close cooperation with internal specialist departments and interfaces
• Elaboration and sale of holistic service solutions
• Consulting and sale of retrofits as well as maintenance contracts
• Monitoring and analysis of the financial key figures of your Key Accounts
• Early detection of trends, potentials, and fields of action
• Development and implementation of targeted action plans for long-term customer loyalty
• Support of product management in the development of new and need-oriented customer service products
• Active co-design of a modern and internationally oriented service business