Head of Sales Administration (100 %)

Do you keep an overview – even when things get a bit chaotic?

Then you are exactly right for us. We are looking for a personality who leads our sales administration team, takes responsibility, and enjoys shaping processes themselves – with plenty of freedom to really make a difference.

About us

As a purchasing cooperation, we supply retailers throughout Switzerland daily with innovative products from our Consumer Electronic ranges at ElectronicPartner. Many of our suppliers and retailers have accompanied us for years – we build on these grown, trusting relationships. A small team with short decision-making paths awaits you.

And we are looking forward: With our future fields such as Robotics, we are bringing humanoid robots as well as cleaning, service, and reception robots to the Swiss market.

About the job
Your role

As Head of Sales Administration, you ensure that our processes in order processing, complaint and return management, and logistics run smoothly. You lead a well-coordinated team of two young, dedicated female employees – both personally and professionally – who pull together and do not relent even in hectic times. In doing so, you work hand in hand with our field sales and our purchasing – the internal service is the backbone that keeps everything running in the background. You report directly to the Sales Manager Switzerland.

Your tasks

Together with your team:

you lead and develop your two employees and shape everyday life in the internal service
you are responsible for expeditious order processing – from the entry of electronic, telephone, and written orders to delivery, price, and product information in cooperation with purchasing and suppliers
you control the logistics processes – goods receipt, goods issue and quantity allocation, returns and repair management – as well as the organization and execution of stock inventories including clean-ups
you process incorrect deliveries, discrepancies, and complaints in a solution-oriented manner and create the associated credit notes
you optimize, automate, and document processes in sales administration and monitor our order interfaces including first-level support
you coordinate the cooperation with our logistics service provider and organize the logistical processes surrounding our trade fairs

What you bring with you

a commercial basic education or training in retail with professional experience in sales administration – several years of industry experience is a plus
professional and leadership experience from a similar position
a pronounced customer orientation and commercial expertise, which are a matter of course for you
good manners and confident communication: German is your main language, French is required, Italian is an advantage
the calm to keep an overview even under pressure, team spirit, and an independent, exact way of working – with the motivation to contribute your own ideas and sometimes go the extra mile
familiarity with ERP systems and MS Office products

What awaits you with us

Scope for design: We trust you and give you the space to develop yourself and drive your own ideas forward.
A strong team: young, dynamic female colleagues who stick together and are passionate about what they do.
A look forward: With our future fields such as Robotics, you are part of a company that actively shapes the future.
Flexibility: Home office is possible with us.
An environment that stays: long-term employees, a very good working atmosphere, attractive employment conditions with progressive social benefits, a parking space, and very good accessibility by car, bus, or train.

Your next step

Sounds like you? Then we look forward to receiving your complete application.

ElectronicPartner Schweiz AG
Industriestrasse 6
8305 Dietlikon