Social Media Specialist

Bern, Switzerland (and home office) | 80-100%

Your contribution

• Accompany the Swiss foreign representations in developing their presence on social networks: strategy, positioning, account management, coaching and best practices
• Analyze and further develop the social media presence of the external network: audits, concrete recommendations, training, workshops and practical tools
• Ensure the community management of the channels of the EDA and the Head of Department, monitor comments and discussions, coordinate responses with the responsible offices, even on sensitive topics
• Measure and analyze the performance of channels and content, define KPIs and create reporting, draw conclusions for an ever-improving impact
• Identify trends and new customs, conduct benchmarks, test new tools, formats and functions and proactively introduce new approaches within the Social Media team
• Collaborate on the development of new standards, processes and best practices for the social media of the EDA in Switzerland and abroad

What makes you unique

• Education or professional experience in the areas of communication, social networks or related training (apprenticeship, higher diploma, FHS, university or comparable training)
• Professional experience with social networks, preferably in a company, an agency, the media sector or an organization with a strong digital presence
• Very good knowledge of the most important social media platforms, their administration tools and developments, as well as relevant experience with social media analytics, reporting and KPI monitoring
• Proven experience in community management, including handling sensitive topics, as well as in the areas of consulting, audit and account management
• Excellent analytical and editorial skills, service orientation, initiative, independent working style, ability to work in a team
• Very good knowledge of two official languages as well as English, knowledge of the third official language is an advantage

In a nutshell

What we offer

• Working for Switzerland We are committed to the Swiss success model and work for the well-being of the population.
• Lived diversity Thanks to equal opportunities, we develop our competencies and bring in different perspectives.
• Healthy at the workplace We support and advise our employees in the area of physical and mental health.

All benefits (https://www.stelle.admin.ch/stelle/de/home/bundesverwaltung/ihre-vorteile-auf-einen-blick.html)

The Federal Department of Foreign Affairs (EDA) coordinates and shapes Swiss foreign policy on behalf of the Federal Council, protects the interests of the country and promotes Swiss values.

The General Secretariat (GS-EDA) supports and advises the Head of Department in his daily work as a staff unit. It prepares business for Parliament and the Federal Council and informs the public about the activities of the Department. It also supports contract management in the EDA, runs the Compliance Office and checks the effectiveness of risk management, controls as well as management and monitoring processes. Furthermore, it ensures equal opportunities in the EDA and handles all historical questions concerning the Department. Subordinate to the General Secretariat is also Präsenz Schweiz, which implements the Federal Council's strategy for the national communication of Switzerland.

Additional information

Questions about the position

Jade Guerne
+41 58 48 45889

Questions about the application

HRB EDA