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Customer Advisor / Customer Advisor International Clients (a)

Berner Kantonalbank AG (BEKB | BCBE)

Employment type
Full-time
Workload
100%
Location
Bern · Remote possible
Company
Berner Kantonalbank AG (BEKB | BCBE), 3011 Bern
First posted
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Our International Clients team is the central point of contact for all questions regarding the international client business. Here we bundle our extensive expertise to provide targeted support to our international customers. We are looking for reinforcement for our dedicated team, particularly with very good knowledge in the areas of real estate financing, asset management, and compliance - are you the perfect addition? Let your ideas grow with us, together we offer more than banking. Customer Advisor / Customer Advisor International Clients (a) Workload 80-100% Workplace Bern-Bundesplatz How you inspire * You are the contact person for your customers, predominantly domiciled abroad, committed and responsible, especially in telephone and written contact * You are responsible for the management and development of your own client portfolio. This includes the continuous analysis and optimization of existing processes as well as the identification and implementation of improvement opportunities * You ensure strict compliance with all internal and external compliance and cross-border guidelines * You work side by side with your team members, other specialists, and support your BEKB colleagues with your know-how * You are well-anchored and ready to constantly expand your network What you bring * You have several years of professional experience in banking, ideally with proven experience in cross-border business, financing business, and asset management * Supporting demanding customers is nothing new to you and gives you great joy * You have a high customer and service orientation and strength of implementation; you carry out compliance clarifications independently, precisely, and with the necessary assertiveness * With enthusiasm, you actively support and maintain contact with our customers, stakeholders, and financial coaches * You have a stylish command of the German language in speaking and writing, and possess very good language skills, preferably also in French/English We are committed to you! * Promotion of your individual development needs, temporally and financially * Flexible forms of working (part-time, job-sharing, home office, annual working hours) * Between 27 -- 30 vacation days per year * Sustainable remuneration: no individual bonuses, but profit sharing for all employees * How we interact with each other: "Du" culture - open -- personal -- team-oriented Your BEKB For waymakers, bridge builders, and future shapers: The BEKB Group has a lot to offer you as an employer -- much more than banking. In the Bern/Solothurn region, we advise and accompany private and corporate customers with innovative financial services. The needs of our customers are always the focus of our daily work. With our IT subsidiary aity AG, we create the right technical conditions for this. The well-being of our employees is important to us. We promote young as well as experienced talents in their further development, advocate for individual and flexible forms of working, and pave the way for our employees for [further education and career opportunities](< >). In doing so, our open and positive [corporate culture](< >) is in the foreground. Trust, commitment, and [sustainability](< >) are firmly anchored with us; [diversity](< >), collaboration, and humor are part of our DNA. Your future manager Your manager is happy to provide you with information about your future position, such as your activities and your team: Thomas Wyss Head of Competence Management Ecosystems Your contact person from HR We are happy to answer your questions about the application process, your future terms of employment, and the BEKB culture: Saskia Witjes HR Business Partner j4id10441198jm j4it1042jm j4iy26jm

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