Debt Collection Specialist 80-100%

Start date:

or by arrangement

Work location:

Thun

Logically
Nobody likes paying taxes. But with the revenue, we make our Canton Bern truly livable. Anyone who confuses "tax administration" with mountains of paper and pencils is quite wrong. We work digitally, try out new ways of working, and continuously develop our processes. In doing so, we seek solutions that are efficient, practical, and customer-oriented.

Your tasks

• Conduct written, telephone, or personal negotiations with taxpayers and representatives
• Advise customers by telephone or at the counter
• Carry out debt collection measures supported by systems in accordance with the Federal Act on Debt Enforcement and Bankruptcy
• Process and decide on requests for deferral, remission, and waiver
• Process payment transactions, as well as perform offsets and write-offs

Your profile

• Completed training as a commercial employee EFZ or equivalent training (knowledge of debt enforcement is an advantage)
• Enjoyment of independent work, as well as dealing with numbers and people in telephone, personal, and written customer contact
• Teamwork skills and openness to different conversation cultures
• Decision-making ability and negotiation skills
• French language skills are an advantage
• You show tact even in hectic situations and remain calm and objective

We offer you

• Flexibility – Home office (max 50%) flexible working hours and a modern working environment.
• Team culture – Appreciation, team spirit, and collegial interaction.
• Further education – Course program with over 250 offers as well as support for external training.
• Scope for design – Innovative ideas are in demand!
• Meaningful work – Help shape the administration of tomorrow.
• Sport and movement – Lunchtime sports courses as well as health offers.

The team: Numbers under control, the Bernese Oberland in view
Juggling numbers, maintaining an overview, and mastering professional challenges together—that is exactly our thing. And where do we do that? In Thun, between the Aare, Lake Thun, and mountains. Working can almost not be connected to anything more beautiful.

Contact

Sounds exciting? Then simply upload your CV with photo and certificates/diplomas!

Questions? Dino Schaub, Head of Debt Collection, Tel. is happy to be there for you.

About the Tax Administration

With well over 950 employees in very different professions, we are there for our customers at five locations in the Canton of Bern and implement the tax law. "Simple. Taxes – Human. Competent. Efficient." With this vision in mind, we review and assess over 733,000 tax returns every year and ensure that taxes are paid.

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