Customer Service Advisor: Leasing / Banking

Are you... multilingual, resilient and enjoy customer contact? Then come to us, we will promote and develop you - and look forward to your application. We are... Callpoint - an owner-managed Swiss call center - and we take care of our employees and customers with passion and commitment. With us, you have finally arrived. Your responsibilities * Telephone and written customer service in the field of financial services * Support of B2B, B2C and dealer customers * Processing of inquiries as well as leasing returns, contract terminations or changes * Processing of open invoices and/or residual value and book value Your profile * You master German/Swiss German and French at level C1/C2 in spoken and written form * Italian and English in spoken and written form are desirable * Completed commercial basic training or similar * Initial experience in customer service in the finance-leasing sector is an advantage * You are independent, resilient and have a quick grasp * Good PC skills are a requirement Your advantages * Pleasant working atmosphere, careful training and individual support * Attractive employment conditions according to the collective labor agreement of the contact center industry * After the starting salary of CHF 4'314 (100%), your salary will increase by 4% per year in each of the first two years * Extra supplement: CHF 100.-/month (at 100% workload) for each additional mastered national language (FR/IT/EN) * Start by arrangement, workload of 80 - 100% possible * After the induction phase (probationary period), home office is possible Have we piqued your interest? Then I look forward to your online application! For questions, Marion Sägesser is available to you at or at [ ](< >). j4id10420912a j4it1040a j4iy26a