CRM Application Manager:in Salesforce

CRM Application Manager:in Salesforce
Krebsliga Schweiz, based in Bern, is the umbrella organization of the 18 cantonal and regional Krebsligen. For over 110 years, we have been committed to people affected by cancer and their environment. We advocate for a world where fewer people fall ill. Our main tasks include counseling, support, and information. We are active in cancer prevention and early detection and offer training and further education for specialists. Krebsliga Schweiz is based in Bern and is largely financed through donations.
For the further development and operation of the Salesforce CRM solution currently being introduced, we are looking for, effective immediately or by arrangement, a
CRM Application Manager:in Salesforce
Employment degree 80-100%
Your tasks
Technical responsibility for the operation and further development of the Salesforce platform, especially Salesforce Nonprofit Cloud, as well as the deployed Marketing Cloud and Data Cloud
Administration and configuration of Salesforce, especially user and permission management, flows and automations, as well as data models
Analysis, conception and independent implementation of further developments in close cooperation with key users
Creation of technical specifications and assessment of requirements, as well as close coordination in projects, further developments and support cases
Quality assurance of developments with the technical testing and acceptance of solutions implemented by external partners
Maintenance of relevant master data and ensuring high data quality in cooperation with the data analysts
Maintenance, further development and monitoring of interfaces, system documentation, as well as relevant operating environments
Your profile
Completed training or studies in the field of computer science, business informatics or a comparable qualification or corresponding professional experience
Several years of practical hands-on experience in the administration, configuration and further development of Salesforce, especially with Salesforce Non-Profit-Cloud, Marketing Cloud, Data Cloud
Knowledge of NPO-specific business processes and requirements
Sound knowledge in the areas of Salesforce Flow, data modeling, user and permission management and security concepts
Good knowledge of APIs and integration concepts (REST/SOAP) as well as experience with interfaces between Salesforce and peripheral systems are an advantage
Experience in working with external Salesforce implementation partners as well as the ability to assess technical concepts and implementations with regard to quality, maintainability and Salesforce Best Practices
Salesforce certifications such as Salesforce Certified Administrator, Advanced Administrator or comparable certifications are an advantage
Analytical, structured and solution-oriented way of working, high personal responsibility, as well as strong interface and communication skills in working with specialist departments, key users, IT and external partners
Very good German and English skills in speaking and writing
We offer
A collegial and appreciative working environment in which diversity and equal opportunity are lived. You will find advantageous employment conditions with us, including the possibility to work partly from home, as well as a workplace in a central location in Bern.
Curious? Further information will be gladly provided by Pinto, Project Lead and Product Owner
Tel.
We look forward to your application!
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