Commercial Employee (m/f/d) Service Back Office Northwest Switzerland

• You will take over the scheduling and coordination of our service technicians for warranty assignments, repairs, and maintenance for Northern and Western Switzerland in German and French.
• You are responsible for technical clarification and the commercial processing of service and maintenance orders.
• You process customer inquiries, offers, and order placements, check material invoices, and undertake further general office activities and administrative tasks.
• Additionally, you support the handling of external service providers or subcontractors.
• Your other tasks include inventory management and the transport processing of material deliveries.
• You possess a completed technical or commercial training.
• Professional experience in technical customer service/service is a plus.
• You speak and write fluent German and possess good to very good French skills.
• You convince with strong teamwork and communication skills and a high level of service understanding with direct customer contact.
• A customer- and service-oriented systematic way of working as well as organizational skills are a matter of course for you.
• You possess a technical affinity.
• Knowledge of MS Office applications completes your profile, SAP knowledge is desirable.

Do you find yourself in the tasks and the sought-after profile?

We look forward to meeting you personally!

What awaits you with us:

• Challenging and varied activities await you in an innovative and steadily growing family business with exciting personal development perspectives.
• We offer performance-related remuneration and 5 weeks of vacation.
• Our comprehensive induction and product training in our in-house WAREMA Academy provide the best conditions for a successful start. Naturally, experienced colleagues will support you during the induction.
• You benefit from flexible working hours with the possibility of mobile working after appropriate induction.
• A modern workplace in a sympathetic team awaits you.
• We meet each other at eye level and maintain an open and trusting interaction.

Do you feel addressed? We look forward to your application!

Christine Rakowsky

HR Business Partner

+49 9391/204243

We ask for your understanding that we only accept applications directly from candidates. Applications as well as placement suggestions from personnel consultancies and recruitment agencies unfortunately cannot be considered.

Around 5,000 visionaries, doers, and partners work worldwide in the WAREMA Group corporate network on demanding technical solutions for the areas of Sun & Living Spaces as well as Plastics & Engineering. We occupy a leading market position with our solutions and future-oriented innovations. The connecting goal of all WAREMA Group brands is to fulfill demanding customer wishes. In a corporate culture characterized by openness, respect, and appreciation, all employees worldwide work towards this goal.

The WAREMA brand stands for innovative, individually manufactured sun protection systems that guarantee a pleasant indoor climate and relaxed outdoor living moments. Just as much value as we place on the quality of our products, we also place on our working world in this modern family business. You can rely on this with the leading SonnenLichtManager!

WAREMA Schweiz GmbH, with a team of over 50 dedicated employees, stands for direct market proximity and continuous growth. With four service centers, we guarantee local presence to our customers throughout Switzerland. We value first-class project processing, fast service assignments, and are a reliable partner for our specialist retail customers.