Cards Front & Backoffice Specialist

--- base: meta-keywords: meta-viewport: width=device-width, title: Cards Front & Backoffice Specialist --- Cards Front & Backoffice Specialist ==================================== You are at the beginning of your professional career and want to evolve in a versatile role combining administrative management, customer relations, and the use of SAP? Join our team as a Cards Front & Backoffice Specialist! Responsibilities ---------------- * Manage daily administrative activities related to fuel cards, including receipt, preparation, and monitoring of orders. * Ensure the management of fuel cards and customer accounts, including their activation and deactivation. * Ensure the monitoring of transactions, process potential anomalies, and contribute to the resolution of disputes. * Ensure customer invoicing and monitoring of debtors in accordance with current procedures. * Be in regular contact with our corporate and private customers and ensure the processing of their requests. * Enter and update information in SAP as part of Front & Backoffice activities. * Collaborate with internal teams to ensure efficient processing of requests and a high-quality customer experience. * Participate in the continuous improvement of Front & Backoffice processes and activities. Qualifications -------------- * CFC as a commercial employee or equivalent training. * First professional experience in an administrative and/or customer service environment, ideally in the energy or services sector. * Mastery of German and French is mandatory. Knowledge of Italian is an asset. * Good mastery of IT tools, notably Excel and SAP. * You are an organized, rigorous, and precise person, with a strong customer orientation. * You have good communication skills and are comfortable with telephone contacts. * Ability to work independently while enjoying teamwork. * You are flexible, versatile, and enjoy working in a human-sized environment. Advantages --------- * A stimulating work environment within an international company. * Opportunities for professional development and continuous training. * Attractive social benefits. * A balance between professional and private life thanks to flexible hours. * A possibility for teleworking. * Participation in sports contributions Information for applying -------------------------- If you are motivated to join our team and wish to contribute to the quality of our customer service, we invite you to submit your application today. Enilive Suisse * Enilive Suisse 1, avenue Gratta-Paille 1018 Lausanne * [ ](< >) jpid27f44fbjm jpit0938jm jpiy26jm