IT Support Technician N1/N2 (80 - 100%)

• 17 septembre 2026
• 100%
• Indefinite duration
• Chemin du Dévent 7, 1024 Ecublens VD
• Log in to see the jobup.ch salary estimate

Dynamic with good IT knowledge and looking for a nice working environment?......Come and discover this opportunity!

Meanquest is an ESN created in 1995 which today has more than a hundred employees.

Based in Ecublens, Meyrin and Givisiez, it deploys its expertise in five key areas: infrastructure, support, Cloud solutions, security and recruitment.

An IT company like ours relies on the commitment and know-how of its talents to offer quality customer service.

We support our teams in their evolution by offering great career perspectives and we offer them a pleasant working environment based on autonomy.

We regularly look for profiles eager to get involved in the development of our company.

As part of the reinforcement of our teams, we are looking for

an IT Support Technician N1/N2 (80 - 100%)

You will join our support center, a team of about fifty technicians and engineers, with real autonomy over your client portfolio. No micro-management: we trust you to manage your files, knowing that the team is there for support when needed.

The position is based in Ecublens and involves interventions at our clients' sites.

Missions:

• Take charge of and resolve level 1 support tickets
• Provide technical assistance (by telephone or by email) and on-site support at clients
• Maintain client infrastructures
• Participate in technical projects
• Contribute to the team's knowledge base

Profile sought:

• CFC informaticien or equivalent
• 2 years minimum experience
• Written and oral mastery of French
• English, minimum level B1
• Driver's license
• Technical skills:
• Mastery of the Windows 11 / Terminal Server (TS) and VDI environment
• Solid mastery of AD and Azure environments
• Administration of Windows Server (DHCP, DNS, File server, RDS, PowerShell...)
• Mastery of the fundamental concepts of Exchange and Microsoft 365 administration
• Mastery of basic concepts in network connectivity (firewall, web filtering, VLAN, routing, VPN, WiFi...)
• Administration of workstations (software deployment, access rights management, security...)
• Experience in backups and restoration
• Knowledge of a ticketing tool (ManageEngine, for example)
• Knowledge of ITIL best practices (Foundation certification, a plus)

What we appreciate in you: reliability, sense of service, and the ability to manage your scope autonomously.

Why apply?

• A company in regular growth
• A dynamic and committed team
• Good team cohesion
• Pleasant, modern and friendly premises
• A company committed to a sustainability and responsible digital approach
• A lively company life with regular internal events
• Possibility of teleworking (maximum 2 days per week)

Is this opportunity interesting to you? Do not hesitate to apply and come join us!

#LI-AB1

Sector: IT / Informationstechnologie

Position: IT / Technologie

Occupancy rate: 100%

Will manage other people: Nein

Employment type: Festanstellung

Career level: Angestellte/r

Means of transport: Oui