Account Manager: Municipalities 80-100 % St. Gallen

You know the world of public administration - and want to help shape it?

Then you have come to the right place. As an Account Manager: Municipalities, you are the central contact person for our customers and accompany them long-term in their digital development. You understand their challenges, recognize opportunities, and bring together the right solutions, specialists, and people.

For us, this is not about short-term sales. We want to understand our customers, build trust, and develop solutions together that create real added value for public administration.

Your role ##

• You manage and develop your own portfolio of municipalities and cities and build long-term, trusting customer relationships
• You analyze customer needs, recognize potentials, and develop suitable marketing concepts
• You understand the strategic and operational challenges of your customers and accompany them as a sparring partner in their digital development
• You recognize customer needs and potentials and develop concrete sales opportunities for our solution and service portfolio from them
• You manage the entire sales process from requirement clarification and solution finding through offers and negotiations to a successful conclusion
• You bring together the right internal specialists and coordinate the cooperation between customers, specialist departments, and project teams
• You keep an eye on contracts, revenue development, opportunities, and customer satisfaction and ensure reliable support

Your profile ##

• You have experience in sales, account management, in public administration, in an IT environment, or in a comparable customer-oriented function
• You understand the needs and decision-making processes of municipalities and cities or bring the motivation to quickly familiarize yourself with this environment
• You communicate clearly, appreciatively, and convincingly and move confidently across different contact and decision-making levels
• You enjoy building relationships, developing customers, and winning people over to solutions
• Ideally, you have an existing network or are well-versed in the administrative landscape
• You have a commercial, business administration, or comparable education. Further training in sales, business administration, or a related field is an advantage
• You think entrepreneurially, recognize opportunities, and pursue them with perseverance and commitment
• You work independently and in a structured manner, but equally value exchange and cooperation within the team

Your benefits ##

• Up to 60 % home office possible with a 100 % workload
• Purchase of holidays (2 weeks per year)
• 41h week with flexible working hours with a full-time workload
• At least 25 days of vacation per year
• Generous support for further training, either in terms of time or financially
• Free SBB Half-Fare travelcard for all employees

We maintain an open "Du" culture - so feel free to send us your application directly using the "Du" form.