Remote Advisor

--- base: meta-keywords: meta-viewport: width=device-width, title: Remote Advisor --- Remote Advisor ====================================== Remote Advisor - PrillyYour main missions: * advise and serve our internal and external clientele (by telephone, email and chat), by answering their commercial, administrative and support requests, * detect and capture commercial opportunities (current management, providence, mortgage, investments) and, if necessary, set appointments with advisors in branches, * promote and support our clients in the use of our remote banking services (E-banking and mobile applications), * actively participate in outbound call campaigns based on targeted commercial opportunities, * contribute to service quality by ensuring the proper processing of requests and complaints, as well as the reliable update of our CRM tools. Your profile: * holder of a CFC in commerce or equivalent, * confirmed experience of at least 2 years within a customer service department, * very good mastery of IT tools, * dynamic, excellent sense of service and team spirit, * perfect mastery of French, very good skills in English or German (oral and written), another language is an asset. If this position is right for you, apply now and participate in the promising future of BCV. Let's write three stories together, yours of your career, yours of your bank, yours of our region. Banque Cantonale Vaudoise * Banque Cantonale Vaudoise Place Saint-François 14 1003 Lausanne * [ ](< >) jpid1eb4a7ajm jpit1040jm jpiy26jm