Call Agent 100%
- Employment type
- Full-time
- Location
- Zürich · Remote possible
- Company
- Woma Work Management AG, Neunbrunnenstrasse 40, 8050 Zürich
- Languages
- German (fluent), Swiss German (fluent), French (fluent)
- First posted
Your tasks:
Reception and documentation of telephone calls in the technical and administrative area
Processing of customer inquiries and malfunctions in 1st-level support
Various other administrative and coordinative activities
Ensuring high customer satisfaction
Your requirements:
Completed basic training (commercial clerk or retail specialist or similar is an advantage)
Existing professional experience in customer advisory / Customer Service / customer service
Very good German and French language skills
High customer and service orientation
Strong communication skills
Clean criminal record
Readiness for shifts MO – SO/ holidays between 06:30 – 23:00
What you can expect
Home Office possibility after the induction period (3 - 4 days / week)
A varied activity in a motivated team
The induction period on-site extends over a period of 3 months on-site at 100%.
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Posted 7 weeks ago