Key Account Manager

• 21 août 2026
• 100%
• Durée indéterminée
• Bern

Position :

Key Account Manager

Job description :

Our story

As part of Arrow Electronics, Arrow Global Components (AGC) is a leader in the distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to customers worldwide. Our business is based on long-term trust relationships with suppliers and customers in the electronics industry.

Location: Northern Europe - flexible

Key responsibilities :

• Define, implement, and drive strategic customer engagement plans for key accounts in the EMEA region.
• Manage and develop complex customer relationships, acting as a trusted advisor and strategic business partner for key customers.
• Oversee and expand business with dedicated customers, identify growth opportunities, and drive sustainable revenue growth across multiple markets.
• Develop strategies and programs to grow the business, increase market share, and strengthen our competitive position within key customer segments.
• Strengthen relationships and acquire competitive knowledge with customers, understanding their business strategies, challenges, and long-term needs.
• Negotiate strategic business opportunities at various management and executive levels within customer organizations.
• Collaborate closely with cross-functional teams across Europe, including sales, customer service, technical sales, business development managers, and field application engineers, ensuring global alignment and effective customer support.
• Ensure coordination with internal departments to optimize service delivery and create value for your customer portfolio.
• Drive strategic initiatives with global coordination, ensuring alignment between customer needs and internal company objectives.
• Work remotely while maintaining strong customer engagement through regular visits and collaboration with teams across Europe.
• Travel regularly to customer sites and internal meetings within the region, requiring flexibility and mobility.

Your profile :

• A bachelor's degree or significant market experience.
• Proven experience in strategic account management, key account management, or complex B2B sales environments.
• Professional experience in sales, ideally in electronic components, technology, or a related industrial market.
• Native fluency in Lithuanian and good English skills, both spoken and written.
• Excellent communication, presentation, and negotiation skills, with the ability to influence stakeholders at different organizational levels.
• A pleasant temperament and a customer-oriented work approach.
• Motivation, ambition, and resilience.
• Appreciation for customer visits and associated travel.
• Team spirit, eager to be the "trusted advisor" for customers, internal teams, and our global supplier base.
• Ability to navigate effectively in an international environment, collaborating with colleagues across several European sites.

What we offer you :

• An international and diverse work environment, both pleasant and collaborative.
• A strategic EMEA role with exposure to different markets, customers, and functions across Europe.
• The opportunity to work closely with European teams and gain visibility within a global organization.
• Attractive and performance-oriented compensation (base salary plus bonus).
• Professional development opportunities through internal and external training.
• Flexible hours and a remote work model.
• Various other attractive employee benefits.
• Company car or car allowance.
• A role combining strategic customer management, international collaboration, and the opportunity to influence business growth in the region.

Arrow is an equal opportunity employer and is committed to creating a diverse work environment by offering equal employment opportunities to all qualified persons.

LI-AWK #

Location :

EE-Tallinn, Estonie (Sõpruse pst.)

Contract type :

Full time

Employment category :

Sales