ICT Service Supporter / Service Desk (m/f) 80-100%
- Employment type
- Full-time
- Workload
- 80–100%
- Location
- Herisau · Remote possible
- Languages
- German, German
- First posted
Job Information ######
Work location: Herisau (home office possible) Workload: 80-100% Tasks: In the Service Desk of an IT service provider with a wide range of customers, you make the digital everyday life of users easier, faster and more efficient. - Receipt, classification and independent processing of requests and fault reports - Creation, mutation and deletion of identities and permissions - Advising customers on the optimal use of the electronic workplace and other services - Installation, maintenance and upkeep of the workplace infrastructure incl. on-call duty - Participation in IT process optimization as well as in internal and customer projects Profile: - Completed training as an Informatiker/in (advantageous) or comparable further education - Experience in the Service Desk and in IT service processes - Sound IT know-how, ITIL knowledge desired - Driver's license Cat. B Offered is an appreciative, collegial working environment with home office possibility, latest technology, excellent development opportunities, contributions to childcare, continuous further education, contemporary employment conditions as well as a varied area of responsibility.
Required Skills ######
- Driver's license
- ITIL
- Support
- Informatiker EFZ
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Posted today