Specialist in renewable energies – French customer service 80–100 % (m/f/d)

The future will be made of renewable energies and we are helping to shape it! Pronovo is a private company working on behalf of the Swiss Confederation. We manage and allocate the subsidies that enable the development of renewable energies. Pronovo also ensures the identification of electricity from renewable energy (guarantee of origin) for its commercialization. By working for Pronovo, you contribute directly to the promotion of renewable energies by ensuring the allocation of subsidies to a very large number of projects. In order to ensure that every subsidy application can succeed, we are looking to strengthen our team, on-site or by agreement, with a Specialist in renewable energies -- French customer service 80–100 % (m/f/d) About us What you can accomplish: * Process subsidy applications for photovoltaic installations * Clarify questions relating to applications, obtain missing information and maintain regular contact with our clientele by telephone and in writing * Exchange with other departments and clarify together questions related to subsidy applications * Make use of your skills in French through contact with clientele and support the team for requests in French and translations * Contribute to the evolution of our processes by proposing ideas to improve your daily work What you bring: * Very good knowledge of French (C1 level or native language) and good knowledge of German (B2) * A keen sense of customer service and a solution-oriented mindset * The willingness to work in a dynamic environment with a high volume of activity * The desire to learn, to collaborate with other teams and to invest yourself in a demanding field * A completed commercial training (CFC) or equivalent professional experience * A rigorous, structured and autonomous way of working What awaits you: * Meaningful activity in the field of renewable energies and the energy transition * Flexible hours with the possibility of teleworking and workation * Attractive employment conditions with an attractive holiday entitlement * Very good social benefits and a competitive pension fund * A mobility bonus, Lunch-Checks and an on-site parking space * Numerous possibilities for continuing education and personal development * A collegial and open environment where the use of 'tu' is customary and where collaboration and mutual aid occupy a central place Are you interested in this position? We look forward to receiving your complete application online, accompanied by a cover letter. Jannik Hilf (head of the Single Payments team) and Sandra Kym (human resources) will be happy to answer your questions at . For applications from recruitment agencies, our [AGB](< >) on our website apply. j4id10431427jm j4it1041jm j4iy26jm