Key Account Manager

• 28 octobre 2026
• 100%
• Indefinite duration
• Fully

Join Arrow as a Key Account Executive. Opportunity to work with complex clients.

Tasks ##

• Manage multi-site strategic clients with a sales plan.
• Negotiate contracts and manage quotes to optimize sales.
• Develop high-level relationships with key decision-makers.

Skills ##

• 12 years of experience required with a 4-year degree or equivalent.
• Recognized expertise in strategic account management.
• Ability to solve complex problems and work independently.

Position :

Key Account Manager

Job description :

What you will do

• A Key Account Manager is the single point of contact (SPOC) for important, multi-site, and complex Arrow clients. As a Global or National Account Manager, this position creates sales opportunities within specified strategic customer accounts by establishing strategic relationships with senior management. Responsible for meeting sales quotas and objectives assigned to strategic accounts.
• Account management: Creates sales opportunities within assigned critical, important, multi-site, complex, and high-visibility clients via a highly strategic sales plan and process. Possesses a deep understanding of customer needs and customer decision-making hierarchy in order to proactively, continuously assess, clarify, and validate customer needs. Leads a strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones. Executes solution selling through advanced knowledge of supply chain solutions and Arrow design processes. Increases profit and maximizes margins by selling value-added, long-term solutions. Coordinates the involvement of Arrow personnel, including sales support, service, and management resources, to meet account objectives and customer expectations. Generally manages an account territory of up to 125 million dollars.
• Quotes and contractual negotiations: Plans, manages, and oversees all validated Requests for Quotation (RFQ) within assigned clients. Ensures that all RFQ activities and strategies are well-established, communicated, processed, and approved in accordance with Arrow guidelines, policies, and procedures. Directly participates in the review and negotiation of important contracts. Assists in reviewing customer requests to ensure that contract terms and conditions modifications are made. Ensures that all Arrow departments and customer departments have the necessary information to ensure a smooth contract renewal/negotiation process. Possesses a deep and comprehensive understanding of Arrow's market share in each assigned account, the market share of key competitors in these accounts, and can identify the type of business supported by each competitor and why. Consistently maintains a dominant market position in each assigned account. Adopts an innovative and creative approach to supplier and customer action plans and possesses an expert understanding of customer business at all levels and disciplines of the organization.
• Relations: Develops and builds influential and strategic relationships at the decision-maker manager level, with the aim of building relationships at the senior management and executive/C-level. Uses distribution/representative/supplier knowledge to increase sales and profits within assigned clients. Interacts with suppliers to keep them informed of demand creation progress via meetings or reviews. Establishes strong relationships with supplier representatives and managers, leveraging these relationships to receive future information on product development and supply chain solutions. Develops relationships with key personnel in marketing, product development, manufacturing, purchasing, and engineering at customers. Uses key Arrow direction with key customers and suppliers.
• This job profile requires assignment to and participation in a sales compensation plan. A portion of the total target compensation (OTE) will be variable and linked to specific sales-related objectives defined by Arrow.

What we are looking for

• Generally requires a minimum of 12 years of relevant experience with a 4-year degree; or 8 years and an advanced degree; or equivalent experience.
• Recognized as an expert in their field within the organization
• Requires deep and/or broad specialized expertise
• Interprets internal or external business issues and recommends solutions/best practices
• Solves complex problems; adopts a broad perspective to identify solutions
• Works independently, with direction only in the most complex situations
• Progression to this level is generally restricted based on business needs
• Identifies applications of existing functional knowledge and methodologies to complex problems
• Acts as an expert in their function
• Leads functional teams or projects and serves as a resource for best practices/quality

Work organization: Fully remote: Must be able to travel to an Arrow office at the request of Arrow management.

What we offer you:

At Arrow, we recognize that financial rewards and excellent benefits are important aspects of an ideal job. That is why we offer