Specialist Dealer Operations (m/f/d)

The dealer network is a central success factor for a strong customer experience. In this versatile role, you ensure that contracts, data, and processes are correct -- and actively help shape the further development of our dealer and service network. Your tasks -- versatile, analytical, networked * Contract management: You manage dealer and service partner contracts and support contract control management. * Data maintenance: You record mutations in the dealer database (DID) and coordinate communication with internal and external partners. * Bonus settlement: You participate in the quarterly dealer bonus settlement and process inquiries and complaints. * Network development: You support the planning and further development of the dealer network as well as the implementation of group-wide Retail Look & Style specifications. * Reporting: You monitor relevant KPIs and create reports, presentations, and decision-making bases. * Projects & collaboration: You coordinate special projects, such as those regarding digitalization and sales software, and work closely with Sales, After Sales, Marketing, and the Ford Zone Managers in Switzerland and the DACH region. Your profile -- structured, strong communication skills, independent * Commercial background: You have a commercial education and professional experience. * Language competence: You speak and write German, French, and English fluently. * Affinity for numbers: You handle data confidently and bring good user knowledge in MS Excel. * Industry interest: You are interested in market analysis, dealer network development, and the automotive trade. * Way of working: You work analytically, structured, reliably, and independently. * Team & communication: You communicate clearly and enjoy working with various contact persons. Why us? * Flexible working: On-site with flexible working hours as well as 1 day / week in the home office * Above-average social benefits (Pensionskasse, KTG, UVG, MSE, VSE, etc.) * Attractive employment conditions: min. 25 days vacation, various allowances, paid health check. * Advantageous conditions for vehicle purchase / leasing. * A dynamic team that actively drives the change in mobility. Ready for the next curve in your career? We look forward to your application (CV, certificates) stating your earliest possible starting date at [ ](< >). j4id10433947jm j4it1041jm j4iy26jm