ICT System Engineer & Technical Account Manager Microsoft Hybrid Cloud 80–100%

ICT System Engineer & Technical Account Manager Microsoft Hybrid Cloud (all) 80–100%
Become part of our team as an ICT System Engineer & Technical Account Manager Microsoft Hybrid Cloud (all) 80–100% in Wetzikon!
You support 10–15 SMEs technically end-to-end – project, operation, consulting. Microsoft-heavy, Hybrid Cloud. Hands-on, no sales suit.
Your role:
You are the technical trusted person for your SME customers, from the managing director to the power user. You understand their environment, plan the next steps with them, and implement them yourself. Not just processing tickets, but real responsibility for your customers.
Specifically, this means:
You support a fixed customer base of around 10–15 SMEs – you know their setup, their people, and their plans
You plan and realize projects yourself: Migrations (On-Prem → Azure / M365), Hybrid Cloud setups, Modern Workplace, Security Hardening
You advise at eye level – technically sound, but explained so that the user can understand it as well
You work in a team with our Solution Architects, Engineering, and Service Operation teams
Escalations from the Service Operation team land with you – you solve what 2nd Level can no longer do
Our Tech Stack (what you actually work with):
Microsoft 365 (Exchange Online, SharePoint, Teams, Intune, Defender)
Entra ID (Conditional Access, Identity Protection, Hybrid Identity)
Microsoft Azure (IaaS, PaaS, Azure Arc, Hybrid scenarios)
Hyper-V + Veeam Backup & Replication
Windows Server (AD DS, GPO, File Services, RDS)
Network basics: Firewall, VPN, WLAN
What you bring:
Must-have:
Several years of experience as a System Engineer in the Microsoft environment – you have implemented projects yourself, not just accompanied them
Solid knowledge in M365, Entra ID, Azure, and the classic Windows Server world
Hyper-V and backup concepts (Veeam or similar) are familiar to you
You understand Swiss German – our customers speak dialect. You can answer in High German
You like direct customer contact
Nice-to-have:
Microsoft certifications (MS-102, AZ-104, AZ-800) – if not, you will do them with us
Experience in a Service Provider/MSP environment
What we explicitly do NOT expect:
Senior level – we are looking for people who deliver, not titles
Exclusively corporate experience – we are an SME for SMEs
What we offer you:
Mobile & Internet
Up to CHF 100.- / month towards your private mobile and internet subscription
Company vehicle
Possible upon request, of course under attractive conditions
Further education – one of our strongest levers
High company budget, no rigid per capita limit
Microsoft certifications: fully paid, exam time = working time
Private longer-term training (e.g., part-time): we participate
Individual development plans are standard with us – we look with you at where you want to stand with us in 2–3 years
Vacation & Working hours
5 weeks with a 40-hour week
2 days of home office per week are no problem – details are agreed upon with your team leader
Where you work: Wetzikon ZH – our headquarters
Free parking spaces directly on site
Shared desks for the mixing of our departments
How it proceeds:
Tech Call (approx. 30 min) – we see if it fits technically and personally
Personal job interview on site in Wetzikon
Half-day trial – you work with the team, see real customer projects, and decide with full information
We look forward to your application documents jpid26ebefbjm jit0623jm jiy26jm