Customer Advisor Customer Service Center CSC (f/m/d)

• 24 September 2026
• 80 - 100%
• Indefinite duration
• Irisweg 12, 3280 Murten

Are you looking for a meaningful job where you can also enjoy a healthy working environment? Look no further! We are a subsidiary of the energy group Groupe E and by joining us, you contribute to accelerating the energy transition. Our ambition is to become the best in our field: billing, customer service, and IT services in the energy sector. And for that, we are looking for you!

To support your mission, a stimulating working environment awaits you: a young and friendly team with a culture of equality, comfortable premises that promote concentration, but are also conducive to relaxation at the right time.

And with the charming medieval town center of Morat, where you can stroll during your break, as well as the lake for water sports enthusiasts, it will only take a few steps to get some fresh air and enjoy a well-deserved break after work!

Florian Wolf, Manager Generalists, presents the position to be filled:

Customer Advisor Customer Service Center CSC (m/f)

This field of activity passionates you

The customer is at the center of your concerns. You are the interlocutor for Groupe E customers. In a rapidly evolving field, you respond competently and confidently to inquiries by telephone from Monday to Friday between 07:30 and 17:30 or you efficiently perform back-office tasks. Using modern communication tools, you autonomously handle simple customer-oriented processes. You take customer concerns very seriously, quickly recognize their needs, and delight them with your professional advice and communication.

Your expertise seduces us

• Excellent communication skills and pleasure in customer contact - Precise and autonomous work as well as good written expression - German native language; good oral and written knowledge of French - Very good knowledge of MS Office

Questions regarding the application

Katia Piller

HR Generalist

+41 26 352 79 60

Questions regarding the position

Florian Wolf

Manager Generalists

What you can expect

At cc energie, you will find:

• fair and market-oriented remuneration
• flexible working models and teleworking
• initial and continuous training
• a modern infrastructure

About us

Since 2006, we have been supporting our long-standing client Groupe E. The group relies on us to represent them to their customers in the field of customer service. We are also responsible for all activities related to billing. We are looking for a committed person, passionate about customer satisfaction.

Your workplace

Morat

Remote work