Customer Service Representative (80-100%)

Customer Service Representative (80 - 100%) We are a dynamic and growing service company in the healthcare sector. We offer innovative billing and collection services to doctors, dentists, and other clients throughout Switzerland. Our offering covers the complete management of our clients' fee receivables, from printing and sending invoices to the collection of receivables. In order to strengthen our customer service, we are looking for a motivated and committed personality as a Customer Service Representative, immediately or for a date to be agreed upon. Your tasks * Autonomous management of billing processes within the framework of factoring as well as debt collection files in the pre-litigation and litigation phases * Analysis of open receivables and implementation of collection measures adapted to each situation -- in a solution-oriented spirit and with much tact * Direct contact with clients, patients, health insurance funds, and authorities -- by telephone as well as in writing * Professional and service-oriented communication, representing mediserv as a competent interlocutor * Proposals for improvement aimed at increasing service quality and designing efficient processes Your profile * You have completed commercial or medical training * You are a native French speaker and have good knowledge of German * Ideally, you have experience in debt collection * You know how to set priorities and have an eye for detail * You are communicative and open * You like working in a team, while also appreciating autonomy * You demonstrate precision and have a sense of coordination We offer you * Great autonomy based on trust * Advantageous social benefits * The possibility, after the integration period, to perform part of your work via teleworking * A motivated team and a client-centered work environment * A dynamic field of activity, attractive employment conditions, and real prospects for evolution * The possibility to showcase your skills and abilities Are you interested in this position? We thank you for the interest you have shown in our company and look forward to receiving your complete application file. Please only apply on our website to the attention of Mme Imfeld (unfortunately, we cannot consider applications from placement agencies). [Apply now](< >)mediserv SA - Rue Neuve 5 - 2502 Biel/Bienne Mme Hoàng Diêp Imfeld [ ](< >) [ ](< >) j4id10460757jm j4it1044jm j4iy26jm