Senior Application Manager 80-100 %

Who are we? The Justitia 4.0 project works on the digitalization of Swiss justice. The project team currently consists of about fifty people, supported by external employees as well as partner companies. We develop two software solutions for judicial authorities (the justitia.swiss platform for electronic communication in the judicial field and the consultation of files, as well as the dossier judiciaire (ADJ) application for the processing and management of digital files) and accompany judicial authorities in their digital transition. The project team has grown significantly in recent months and will continue to evolve. In the coming months, the project will be transferred to an operating organization, a public law corporation. Within our team and in our collaboration with our stakeholders, different cultures and different professional fields (IT, change management, communication, law, public sector) coexist. This is why trust, transparency, collegiality, a solution-oriented error culture, as well as relationships based on esteem and respect are essential to us. For the operation of the ADJ on the common PaaS platform and for the continuous development of the application, we are looking for an experienced Application Manager. Here are your tasks: Operation of the ADJ: you are responsible for the stability of the ADJ application operation, including SLA monitoring, monitoring, logging, and reporting. Interlocutor and capacity management: you lead the collaboration with our PaaS provider, conduct regular meetings, control the agreed services, ensure defect tracking, and manage escalations. You are notably responsible for capacity management with the provider and ensure that the ADJ application has the necessary capacities. Controlling: you support and coordinate the contractual and controlling tasks related to operations, in close collaboration with the Finance domain. Release management and deployment: you are responsible for the definition, formalization, and technical implementation of the agile release process (notably deployment, rollback, and change coordination) and ensure the operational readiness of releases. You coordinate the validation of releases (Go/No-Go) with Product Management, which defines their content and schedule. You also contribute to backlog management and sprint planning from an operational and technical perspective. Operating processes: you are responsible for the design and optimization of operating processes, such as Incident and Problem Management as well as Change and Release Management (technical component). Tests: in collaboration with Test Management, you ensure, through the implementation of a detailed test concept, that errors can be detected and corrected as early as possible. You play a particularly decisive role in steering automated tests. Security and ISDS: you contribute to compliance with security and data protection requirements (notably LPD/GDPR, SCSE), participate in audits as well as in the development and improvement of emergency concepts. What you bring: Education: you have completed training in IT (e.g., ES, HES, or CFC in computer science with corresponding continuing education in one or more of the mentioned fields of activity). Experience: you can justify several years of practical experience in the operation of complex IT applications, ideally "cloud native" with Kubernetes / Docker, as well as with ArgoCD, Helm, and GitLab. Methodology: you have experience with agile methods (e.g., Scrum) as well as with project approaches based on HERMES, which you apply in a pragmatic and goal-oriented manner. Solution orientation: you possess a strong sense of solutions and a great capacity for implementation in a dynamic environment. Openness to novelty: you are willing and motivated to familiarize yourself with new technologies and regulatory themes (e.g., data protection, electronic signatures, etc.). Calm and goal orientation: your level of seniority allows you to remain calm even in intense moments and not lose sight of the long-term objective. Working method: you work in a structured and autonomous manner. Language skills: you have very good oral and written knowledge of German or French, a good understanding of the other national language, and good knowledge of English (technical and communication). Experience in the judicial field: experience in the judicial field constitutes an advantage, but is not a requirement. What awaits you with us: You benefit from great design freedom, perform meaningful activity, and see the direct utility of your work. You benefit from a flexible working model (teleworking possible), which allows you to organize your work week according to your needs. This position is offered at an activity rate of 80% to 100%. It is important to us to keep knowledge up to date, which is why we encourage continuing education. We remunerate our employees fairly and in accordance with the market, according to the regulations of the Canton of Berne. You benefit from at least 25 days of vacation; their number depends on your age.