Customer Service Employee (50%)

Do you feel like being the friendly face and the helping hand for our customers? With us, everything revolves around a passion for special assortments, from equestrian sports and fishing to agriculture and hunting. If you enjoy advising, solving tricky questions, and thriving in a team, you are exactly right with us!

• First point of contact & problem solver: You support our clientele with charm and intelligence, via telephone or email
• Passing on enthusiasm: You advise with genuine interest regarding our special assortments.
• All-round service: Whether product selection, delivery status, or complaints, you find the appropriate solution for every concern.
• Real teamwork: You pull together with logistics, marketing, and category management, because the best advice is created together.
• Strong communicator & empathetic: You have an open manner and think solution-oriented.
• Language skills: You express yourself very well in German and can also communicate very well in French.
• Your passion: You have a heart for animals, nature, or outdoor activities, for us an absolute bullseye!

Good to have

• Italian language skills
• Initial experience in customer service or e-commerce
• A passionate team that welcomes you with open arms
• Four-legged friends in the office? Quite normal with us
• Possibility of one day of home office per week after training
• Lots of room for your own ideas & co-creation – you can really make a difference with us
• Employee discounts in all our shops, fair conditions, and flat hierarchies
• A wide range of tasks that never gets boring