Customer Service Representative

Your area of responsibility ####

• Support and advice for our customers in the EMEA region across all three technology sectors and various communication channels
• Processing customer inquiries, creating offers, and handling orders
• Responsibility for complaint and escalation management
• Close cooperation with internal interfaces such as sales, logistics, planning and PQM
• Support with sales promotion measures, e.g., trade fairs and customer visits
• Active participation in projects
• Ensuring high customer satisfaction

Your profile ####

• Customer-oriented team player with completed commercial or technical training or equivalent qualification
• Several years of professional experience in a comparable position
• Strong interest in our products or existing knowledge in similar product ranges, applications, markets or in the B2B environment
• Understanding of planning and Supply Chain Management is an advantage
• High service orientation, organizational talent as well as strong communication skills and a proactive personality
• Positive attitude, flexibility and reliability
• Very good German and English skills in spoken and written form are mandatory; other languages are an advantage
• Confident handling of MS Office, ideally also with ERP systems; SAP knowledge is desirable

Why HUBER+SUHNER? ####

• 40-hour week
• Up to 6 weeks vacation
• Remote work
• Staff restaurant with varied menus at attractive prices
• Contribution to fitness & swimming subscriptions
• Generous contribution to the Halbtax-Abo
• Extra-mandatory pension fund and much more-

We look forward to hearing from you! ####

You will receive feedback from us as soon as possible. For further information, please contact:
Raffaela Lehmann
HR-Fachfrau