Application Specialist (80-100%)

Are you convinced that the potential of digitalization will continue to revolutionize the healthcare market and would you like to use your professional skills to get the best for our customers and inspire them? We are a strongly expanding and innovative SME in the medical and banking sectors as well as in the integration environment of complex cloud projects. Our core business in medicine lies in the development and operation of Switzerland's most modern doctor software amétiq siMed and the unique medical ecosystem amétiq cloud with over 7-000 users. We are therefore the first address for the digitalization of the medical practice along the entire process chain. To strengthen our product development team, we are looking for a: Your role Do you love getting to the bottom of complex problems, finding sustainable solutions, and helping to shape innovative software? Do you want to use your technical and analytical skills to continuously improve our products and inspire our customers? Then you have come to the right place! Your tasks 3rd-level support: You analyze complex error messages, systematically get to the bottom of causes, and develop sustainable solutions together with our software engineers. Quality assurance: You test new and existing functions, check acceptance criteria, and actively contribute to improving our software quality. Product development: You analyze customer requirements, create user stories and acceptance criteria, and accompany their implementation in one of our production teams. Piloting: You accompany our customers during the introduction of new features, collect feedback, and ensure their practical suitability. Continuous improvement: You document findings, recognize recurring problems, and optimize our products and processes together with the team. Taking responsibility: You contribute your own ideas, share your knowledge, and have the opportunity to increasingly take on professional coordination or leadership tasks. Your profile You enjoy troubleshooting and complex error analysis and do not give up before you have understood the cause of a problem. You possess technical flair and enjoy understanding complex software solutions, their functions, data flows, and interfaces, and recognizing connections. You bring experience in application support, software testing, requirements engineering, or a comparable function, or are highly motivated to familiarize yourself with these topics. You take the initiative on your own, constructively question existing processes, and actively tackle challenges. You work analytically, structured, independently, and solution-oriented. You are communicative, a team player, and enjoy working with customers and software engineers. You feel comfortable in an agile development environment and like to take on responsibility. You have very good German and good English skills. Ideally, you know the healthcare sector or medical software solutions. Training in the IT sector is an advantage but not a requirement. What is decisive is your technical understanding, your willingness to learn, and your motivation. What awaits you Exciting and diverse tasks in a dynamic and future-oriented industry. A dynamic team with flat hierarchies and an open, collegial company culture. Space for initiative, personal development, and continuous further education. Progressive employment conditions in an appreciative environment. Fair and market-based remuneration. Regular employee information events and team events, apéros, annual winter sports day, etc. Commitment to social responsibility: A portion of our profit is used for projects that are proposed and selected by employees. Modern workplaces, flexible working methods in the office and in the home office. Central place of work - only 150 meters from Pfäffikon SZ station - with diverse catering options and nearby recreation at the lake. Free parking spaces in the underground garage and around the office. Varied possibilities for lunch and nearby recreation at the lake shore (only 10 minutes on foot). The right thing for you? Do you see complex problems not as annoying disturbances, but as exciting challenges? Do you want to not only fix errors but sustainably improve and actively develop our software? Then we should definitely get to know each other. We look forward to meeting you. Please send your complete, written application via email to: Beni Gallati, Managing Partner.